Shipping and Returns
TenX Beard Products orders are shipped within 1-2 days of ordering (Monday - Friday). Delivery time is usually between 5 and 10 business days. We ship out of Victoria, BC, Canada via Canada Post and USPS.
All TenX Beard Oils and Balms come with the Happy Nose Guarantee and the Empty Bottle Guarantee.
The Happy Nose Guarantee is our assurance that you will love the smell of our beard oils and balms. If for whatever reason your nose is not happy with your purchased beard oil or balm, we will gladly ship you either a different scent of beard oil or balm or refund your purchase price. Mr. Happy Nose is on your side.
The Empty Bottle Guarantee is our assurance that if you do not completely use all of your bottle of beard oil within 6 months of you purchasing it, for whatever reason (as in you shave your beard off - how dare you!), simply mail back to us the left over portion of beard oil and we will gladly refund your original purchase price.
We want you to be 100% happy with your purchase.
If you are not, please contact us. We will do our darndest to make things right.
Please contact us via phone, email, or our Contact Us page.
Phone: 1-866-TENXMAN (836-9626)